How It Works

How to Place an Order

There are two easy steps to follow to place an order on and get the unlock code (or unlock confirmation for iphones). The entire unlocking process is very easy, you don’t need technical skills (my grandmother managed to do it too).

Step 1: Check price & delivery time

The price and delivery time varies from one phone manufacturer to another, from one phone model to another, from one country & network to another. In order to find out the price and the delivery time for your phone, you have to fill in a few information about your phone:

  • IMEI
    Dial *#06# on your phone to get the IMEI which is a 15 digits Unique Identification Number of your phone.
  • Phone Model
    Your phone model will be displayed on the screen when you power on your phone. You can also find it on the sticker underneath the battery. If you know the commercial name (e.g: Samsung Galaxy S5), this is enough information for us, we don’t really need the specifics (e.g: Samsung Galaxy S5 SM-G700M).
  • Country & Network
    It’s very important to select the country & network you ORIGINALLY bought your phone from. Do NOT choose the country & network you want to use your phone with! We won’t be able to provide an unlock code for you, if you choose a wrong country & network.
  • E-mail
    It’s very important to provide us a valid and correct email address in order to receive the unlock code. Please check also your spam folder, just in case our email gets trapped by the spam filters.

Step 2: Pay Securely

On step 2 you’ll be able to choose the price and the method of payment you want to use.

  • You have the possibility to choose the price in correlation to the delivery time. Hence you have three price and delivery time options to choose from.
  • You have great flexibility when it comes to payment methods. You can choose from Credit Card, Paypal, Skrill or Bitcoin. All our payment methods are secure, all information is encrypted and transmitted using the Secure Sockets Layer (SSL) protocol.
How to Enter the Unlock Code

Immediately after placing an order, you will receive a confirmation email from us. When ready, you will receive the unlock code of your phone (or the unlock confirmation for iphones) and a simple set of instructions on your email.

You’ll have real time access to check the status of your order in the “Order Status” section. Here you’ll also find the unlock code (or the unlock confirmation for iphones) when ready.

The unlock code is whether 8 or 16 digits long, depending on the manufacturer and phone model. Once you receive the unlock code, all you have to do is:

  • Power on your phone with a sim card from a network provider different than the carrier you originally bought your phone from.
  • Wait for your phone to read “SIM Network Unlock PIN” or a similar message asking for the network unlock code.
  • Insert the unlock code and hit the Unlock button.
  • Your phone will read “Unlock Successful”. Now your phone is permanently unlocked.